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Bookworms have moved increasingly digital in recent years with audiobooks, e-readers and apps for personal tracking and clubs. Even “Booktok,” the TikTok hotspot for readers, has changed the publishing world significantly. Audiobook revenue also continues to grow, reaching $1.8 billion in the U.S. in 2022, according to Statista. 

But even the most avid readers know not every book you open (or listen to) is a hit. If you use Amazon Prime’s audiobook service Audible and are regretting your recent purchase, here’s what to know.

How to return a book on Audible

Audible users can return books through the “Purchase History” section of the mobile or desktop platform. According to Audible, here’s how to make a return on desktop:

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• Click on your username
• Select “Account Details” and then “Purchase History”
• Find the book you want to return and click “Return this title”

Here’s how to return a book on mobile:

• Click on the “Main Menu” icon with three lines
• Select the greeting with your name to open up your account options
• Navigate to “Purchase History” and select the book
• Choose “Return this title” and “Confirm”

Your refund will be processed in one of two ways – if you paid for the book with a credit, you’ll get a credit back. If you used a coupon, you’ll get another coupon in return. Refunded credits will expire 12 months after they are issued.

Why can’t I return my book on Audible?

Your difficulty making a return could be for one of several reasons. Audible does not refund titles purchased with a credit card, a policy it implemented in October 2022. 

You must be an Audible Premium Plus member to make a return. Audible offers two membership plans: Premium Plus, which costs $14.95 per month, and Audible Plus at $7.95 per month.

You also must meet these eligibility requirements:

• Purchased the book with credits
• Return made within 365 days of purchasing
• Have an account in good standing 

Just make sure to play by the rules – Audible warns it has the power to “monitor returns for any abuse, such as excessive returns, frequent return of titles after prolonged listening, or returns of multiple titles at a time.”

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